■ 머리말

■ 들어가기



Part Ⅰ 객실부(Room Department)

Chapter 1 객실부(Room Department)

Chapter 2 객실과별 운영내용

Chapter 3 객실관리 하우스키핑(Housekeeping)



Part Ⅱ 식음료부(Food & Beverage Department)



Chapter 4 식음료부(Food & Beverage Department)

Chapter 5 식음팀(Food & Beverage Team)

Chapter 6 음료팀(Beverage Team)

Chapter 7 연회팀(Banquet Team)



Part Ⅲ 조리부(Cooking Department)

Chapter 8 조리부(Cooking Department)



Part Ⅳ 세일즈 마케팅부(Sales Marketing)

Chapter 9 세일즈 마케팅부(Sales Marketing)



Part Ⅴ 경영관리부(Management Department)

Chapter 10 경영관리부(Management Department)



Part Ⅵ 야전부서

Chapter 11 야전부서



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