CONTENTS

Unit 1. Making a Reservation 1

Unit 2. Checking-in at a Hotel 13

Unit 3. A Wake-Up Call 24

Unit 4. The Concierge for Sightseeing 36

Unit 5. The Restaurant Advice 48

Unit 6. The Room Service 60

Unit 7. Complaining a Room 71

Unit 8. Asking to Change a Room 83

Unit 9. About the Hotel Gym 94

Unit 10. The Room Amenities 105

Unit 11. Shopping 115

Unit 12. A Medical Emergency 127

Unit 13. A Wireless Service 138

Unit 14. Checking Out 149

문제 해석과 정답 158

정답 Dialogue Exercise 171